I had the opportunity last week to present my ongoing research into user-centered technology design (which is what is evolving out of my ethnographic research in the lives of mobile handset users) as part of a panel all about Mobile Muse (where I’m the Program Manager, for those who aren’t aware of this).
A webcast of the proceedings is available here. Here are slides for the full presentation, and here (more for my own concept archiving sanity than for anything else, really) are my slides extracted from that set.
Some of the same ideas from prior talks I’ve given about the mobile divide are revisited here, but in the context of a more proactive problem orientation. Here I’m asking: how is technology developed in ways that are directly informed and influenced by the communities of users most affected by them, and how is this tech disseminated in ways that are socially beneficial?.
MUSE3 is an excellent opportunity, I’m finding, for looking at the processes of intermediation that go on in the building of new things. At the intersection of network engineers, open source and other sorts of coders, mobile handset companies, government agencies, artist-run centres and a cavalcade of people and organizations with an interest in the potential of mobile technology, many complex interactions are going on that contribute, bit by bit, to whatever technological assemblage is going to emerge. Fascinating stuff, really. Here’s hoping my notes are as meticulous as they need to be…